Monday, November 19, 2012

Design guru Nielsen: Windows 8 UI 'smothers usability'





Windows 8




(Credit: Screenshot by Stephen Shankland/CNET)

User interface design guru Jakob Nielsen isn't too pleased with what he's found in Windows 8.




Nielsen, who has spent much of his career analyzing all kinds of user interfaces, including most notably Flash software for Web animation, says that the new Windows 8 user interface "smothers usability with big colorful tiles while hiding needed features."




To arrive at that conclusion, Nielsen brought in 12 "experienced PC users" to try out Windows on both PCs and Surface RT tablets. In that study, Nielsen found that users took issue with the operating system's supposed "duality" that includes a tablet-focused Start screen and a more traditional "PC-oriented desktop screen." According to Nielsen, those different design concepts force users to "remember where to go for which features." In addition, the duality creates an "inconsistent user experience," hurting overall usability.




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