Sunday, October 7, 2012

Apple publicly addresses iPhone 5 purple halo issue





The iPhone 5's camera.




(Credit: Apple )

After privately telling an iPhone 5 user that the purple halo sometimes produced by the device's camera was due to how they were framing photos, Apple has gone public with suggestions for preventing the flare on images.




Soon after the device went on sale last month, owners began complaining of a purple color showing up on the edges of photos, an issue that typically occurs when a light source is immediately nearby, though it can occur even when the light is off frame. It can also affect both photos and videos.




Earlier this month, an AppleCare support representative responding to an iPhone 5 owner's complaint about the issue said the purple flare was "considered normal behavior" for the devices camera and suggested: "Our engineering team just gave me this information and we recommend that you angle the camera away from the bright light source when taking pictures."




Now the iPhone maker has followed up by ... [Read more]











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